Master in Sales
For our Sales department, we are currently looking for masters in the field. Professional and independent men and women, who stand head and shoulders above the average level of sales performance.
People with the strength and personal magnetism to steer sales in our Stores. In addition, they also handle the further professionalisation of our salesmen and women, serve as an example to them and coach them on their way to sales mastery. These Masters personally train our promising Commercial staff in special Masterclasses.
Mastery
For you, sales is a fine art, not just some job that involves tricks and second-hand communication skills. You do things on your own initiative, not because they come with your job or position. In this fine art, it’s all about who you are as a person and what you have to offer others. You are focused on inspiring confidence in people and getting them to do what you tell them to without cramping their style.
In your dedication to this art, you strive to master it. ‘Good enough’ does not cut it for you. Eager to learn, you add new knowledge and experience to your stock-in-trade on a daily basis, and are able to convey this to others. You correct yourself and others and invariably test your own points of departure.
You feel a strong personal responsibility. And you allow yourself to be held accountable for this responsibility, particularly by your customers. You are quick and effective at digesting criticism. You are quick to regain your bearings after a disappointment; in the event of a success, you don’t shout it from the rooftops. Selling for you involves more than just a simple transaction.
What you offer your customers isn’t limited to your contact with them. The effective organisation of your work is equally important to you: you consistently prepare yourself, are well-informed and organised and also ensure that the follow-up to and settlement of the sales process are satisfactory. Above all, you honour your agreements.
Shining example
You are sincerely sympathetic towards other people. You approach them with an attractive kind of energy: autonomous, straight, to the point and nevertheless personal, quick and effective. You match your experience and professional expertise with flair, without making a show of it. This sets you apart from others.
You see each person as an individual. You see yourself in your customers. With a natural authority, you give them the space they require to feel OK. Your focus is on enabling the person to look his very best. You don’t force him, you don’t project your own tastes and biases, but do communicate what your honest take on the situation is.
You speak his language and are able to connect to him. You don’t forget about him after the sale. For you, after-sales is just as important as the entire process that precedes it. You won’t stand for loose ends, and you organise your work in such a way that sufficient time and attention is devoted to this.
Your professional demeanour deserves imitation by your workmates. Without making a fuss of it, you serve as a shining example and focus everyone’s attention on the right issues. You know like no other how to become a professional and are aware of the pitfalls in the business.
Example is better than precept. Step by step, you teach people how to surmount their obstacles, control their objectionable habits, and gain an insight into the essence of the business and the secrets of the sales process. You are their coach; not their boss. Their teacher; not their keeper. You are realistic enough to make it clear when a workmate isn’t cut out for mastership.
Applying for the job
If you are interested in working as a sales professional, and have the corresponding ambition, please send at your earliest convenience:
1. Your CV, containing relevant information about your education and work experience.
2. In order to gain an idea of you as a person and an insight into your motives for joining our team, we would like to receive a brief motivation that states:
• What you think, expect, hope to find in our organisation.
• What you have to offer us in concrete terms and what we (in your estimation) have to offer you.
Please e-mail your CV and motivation to masterinsales@suitsupply.nl
Sales Masterclass
Promising Salesmen and Women enrol in the Sales Masterclass. People in whom Suitsupply makes a durable investment; who demonstrably have what it takes to master the art of sales.
Men and women who are already well on their way in our business and who wish to perfect their professionalisation. But also those people who have less experience, but who have a demonstrable knack for sales and are still at the start of their professionalisation.
The Masters in Sales masterfully direct our salesmen and women on the job. In addition, they train them during the Masterclass.
The Masterclass takes up one year for the more experienced salesmen and women and a maximum of three years for their less experienced workmates. The precise period required for the course will be explicitly agreed upon in advance in an individual development plan, in consultation with the Master.
The Masterclass programme centres on three core areas:
1. Professional demeanour and style
2. Skills in sales and sales organisation
3. Knowledge and insight in the relevant fields.
The participants are required to score and gain points in each of these three areas. On the one hand, these points are awarded on the basis of (successful) participation in workshops and on the other hand, the participants are granted exemption in the case of experience and expertise that are proven in practice.
Workshops focusing on each of the three areas are organised throughout the year:
1. Professional demeanour and style
• Personality: strengths and weaknesses, development perspective
• Vitality and appearance: feeling good and showing it, all suited up, condition and health
• Communication: attitude, behaviour, effects and feedback
• Professional attitude: basic values and attitudes, personal style
2. Sales and sales organisation skills:
• Basic sales kit: the Suitsupply Commandments
• Professional skills: touch and tell, communication, body language
• Capital sins in sales: overact, overshoot, overkill, overpass
• Measurements and measured volumes: body reading, cut to the bone
• Sales organisation: preparation, execution, follow-up, evaluation
3. Professional knowledge and insight:
• Knowledge of materials and entertainment
• Collection and product range
• Styles & fits and anatomy
• Manufacturing and maintenance
• Marketing and Suitsupply store image
The curriculum takes the form of short intensive courses (workshops), usually in the participant’s own time (on evenings or days that the Stores are closed).
The successful completion of the programme is rewarded with the Mastership Certificate.
